Report lost card

We apologize for any inconvenience caused to your Phuc Long Member Card. Please fill out the form below so that we can assist you with the newest tag & card reissue.
Note New card fee is 20,000 VND/card/time

In addition, during office hours you can contact the hotline number (+84 28) 6263 0377 – (+84 28) 6263 0378 (ext. 604) from 8h-17h, Monday - Saturday (except on Sundays and holidays - Tet) for support.

Lost card information

(If you do not remember the card number, we need you to provide as much information as possible)

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